The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to LazeTrader Pte Ltd, 68 Circular Road #02-01 Singapore 049422.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to LazeTrader, accessible from https://lazetrader.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thanks for purchasing our products (or subscribing to our services) at LazeTrader.com operated by LazeTrader Pte Ltd.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.
After the 30-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for canceling an Order is 30 days from the date on which you received the Digital Goods.
In order to exercise your right of cancellation, You must inform us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
We will reimburse you no later than 30 days from the day on which we approve the request. We will use the same means of payment as you used for the Order, and You will not incur any fees for such reimbursement.
Conditions For Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Digital Goods were purchased in the last 30 day
We reserve the right to refuse returns of any products in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale may not be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]